Legal

Privacy & Cookies Policy

How We Collect, Use, and Protect Your Information

Information You Provide Us Directly

We ask for certain information such as your username, real name, birthdate, address, phone number and e-mail address when you register for a TheraNow account, or if you correspond with us. We may also retain any messages you send through the Service, and may collect information you provide in User Content you post to the Service. We use this information to operate, maintain, and provide to you the features and functionality of the Service.

Your username and if you choose to disclose it, your real name, will be published publicly. Once published your username and / or real name may not be able to be removed.

Information We May Receive From Third Parties

We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in (e.g., through Facebook Connect), that third party may pass certain information about your use of its service to TheraNow. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service.

You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the TheraNow Service.

Analytics Information

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Cookies Information

When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets TheraNow help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service).

A persistent cookie remains on your hard drive after you close your browser and may be used by your browser on subsequent visits to the site. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

Log File & Device Information

Log file information is automatically reported by your browser or mobile device each time you access the Service. These server logs may include anonymous information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

When you access the Service through a mobile device, we may access, collect, monitor and/or remotely store one or more "device identifiers," such as a UUID. Device identifiers uniquely identify your mobile device and may convey information to us about how you browse and use the Service.

Sharing of Your Information

We will not rent or sell your information into third parties outside TheraNow and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below.

Business Partners

We may share your information with third-party business partners for the purpose of providing the Service to you. Third party business partners will be given limited access to your information as is reasonably necessary to deliver the Service.

Public User Content

Any User Content that you voluntarily disclose for posting to the Service becomes available to the public and cannot be removed, except by TheraNow in its sole discretion.

Legal Disclosure

TheraNow will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to comply with the law, enforce our Terms of Use, or protect the rights, property, or personal safety of TheraNow, our Users, or others.

Use of Google API Services User Data

TheraNow's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Retention and Deletion of Google User Data

Retention Period

We retain your steps data collected from Google Fit only for a period of 1 year after the closure of your current treatment episode or as long as you maintain an active account with us or as required by law.

Purpose of Retention

The steps data collected from Google Fit is primarily used to provide you with personalized experiences and health recommendations. This data may also be used for analytics and research purposes but is not shared with any third-party application or service provider.

Deletion of Data

Upon the termination of your account with us or upon your request, we will promptly delete or anonymize your steps data collected from Google Fit, unless retention is required by law or is necessary for legitimate business purposes.

Data Security

We implement appropriate technical and organizational measures to protect your steps data collected from Google Fit against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your steps data collected from Google Fit at any time by contacting us through the channels provided in this Privacy Policy.

How We Use Your Information

We use or may use the information we collect to:

  • Remember information so that you will not have to re-enter it during your visit or the next time you visit the site.
  • Provide custom, personalized content and information.
  • Provide and monitor the effectiveness of our Service.
  • Monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns.
  • Diagnose or fix technology problems.
  • Help you efficiently access your information after you sign in.
  • Communicate directly with you including newsletters, promotions, and special offers (with opt-out option).
  • Send Service-related emails (e.g., account verification, billing confirmations, security notices).

How We Store and Protect Your Information

TheraNow cares about the integrity and security of your personal information. We employ technical, organizational, and physical measures designed to protect your information from unauthorized access, destruction, use, modification, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.

Your account information is protected by the password you use to access your online account. Please keep this password confidential.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through the Service, in which case TheraNow may not be able to provide certain services to you. You may update or correct your account information and email preferences at any time by logging in to your account. You can review and correct the information about you that TheraNow keeps on file by contacting us directly.

Children's Privacy

TheraNow does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at info@theranow.com.

How to Contact Us

If you have any questions about this Privacy Policy or the Service, please contact us at:

Therainc Incorporation (TheraNow)

Email: info@theranow.com

Legal: legal@theranow.com

Website: www.theranow.com