What is TheraNow?
TheraNow is a unique healthcare service provider, that provides physical therapy services by the means of premier tele-rehabilitation technology. Tele-rehabilitation gives you access to personalized physical therapy sessions from the comfort of your home, office, or on the go, anywhere and anytime.The one-on-one, secured video call session with our board-certified physical therapists through our easy user-interface Apps and website is just class apart. Now get effective physical therapy treatment in an easy and convenient way without the hassles of waiting for appointments and insurance approvals.
What are the services offered by TheraNow?
Is TheraNow appropriate for every medical condition?
What are the most common conditions you treat?
Our board-certified physical therapists are skilled to treat most of the medical conditions that can be treated by physical therapy, through our premier and easy user-interface website and App. Some of the common medical conditions that we specialize in treating are:
- Neck, upper back and lower back pain
- Shoulder pain
- Elbow, wrist and hand pain
- Hip pain
- Knee pain
- Lower leg, ankle and foot pain
- Paralysis (hemiplegia/hemiparesis, quadriplegia/ quadriparesis, paraplegia/ paraparesis)
- Cerebral Palsy
- Delayed Milestones in children
- Rheumatoid arthritis or osteoarthritis
- Orthopedic injuries
- Disc herniation
- Post-surgical home therapy (after joint replacements, fractures or spinal/ cerebral surgeries)
- Occupational injuries (acute or chronic)
- and more...
At TheraNow, our Board Certified Physical Therapists value your well being and good health, and are here to help you with a variety of medical conditions. Now no more spending hours in a busy waiting room or for insurance approvals – enjoy one-on-one care from your physical therapist in the comfort of your own home, any time.
How do I sign up for TheraNow or activate my TheraNow account?
Signing up for TheraNow services, or activating your account is easy and free. You can use any of the below mentioned ways as per your convenience:
- Visit our website atwww.theranow.com
- Call our toll-free number +1 844 442 3007
When can I start using my TheraNow services?
You can start using TheraNow services immediately after you sign up and activate your account. Signing up to TheraNow is absolutely free. You are required to pay only at the time of booking an appointment with your physical therapy provider. You can pay with your credit/debit card, pay pal, or your TheraNow wallet to book your appointment. Once you have a TheraNow account, you can browse therapist’s profiles, view available appointment times, and schedule an appointment with the therapist of your choice as per your convenient time slot. Want to go one step further? Be sure to fill out your medical history profile to better prepare your TheraNow provider for your appointment.
When is TheraNow available?
Where is TheraNow available?
TheraNow is presently available in California, and very soon, we will be starting our services in New York, and then in the rest of the United States. Our Board Certified physical therapists are available in various States, and you will be assigned a physical therapist based on the State you are located in. We make sure that each doctor is fully licensed to practice therapy in your state.
How much does it cost to use TheraNow?
Getting started is totally free. You just need to sign-up for our services, and post verification, your account is activated. You need to fill in your details.You pay only as you book an appointment. The TheraNow physical therapy treatment sessions may cost you even less than your insurance co-pay. The charges are:
- Initial evaluation (session duration 30 minutes): $69.99
- Follow-up visit (session duration 15 minutes): $34.99
- Slot fees (for any extended session, for every 15 minutes): $34.99
Can TheraNow be accessed on mobile devices?
Yes, TheraNow services can be accessed on all laptops, computers, iPads, and mobile devices. You can access TheraNow through our easy-to-use and interactive web platform, and mobile Apps for android and IOS.
Who are the TheraNow Physical Therapy providers?
All the TheraNow Physical Therapists are U.S. Board Certified and are skilled to treat a wide range of medical conditions through our physical therapy programs. Also, to ensure the best in class services for our users, following each appointment, our members are required to fill out a survey to evaluate their provider and the treatment session. The results are then analysed and reviewed for quality assurance, and are used as part of our continuous improvement process. Selected therapist appointments are also reviewed by our internal medical board.
Can a provider prescribe home exercise program as a part of a TheraNow video-call appointment?
Yes, if your TheraNow physical therapy provider believes that a home exercise program is warranted, he or she can recommend so. The provider may also send TheraNow exercise videos and instructions, depending up on the need.
Can I re-visit the previous communications in past appointments with my therapist?
Yes, you can, at any time, view all the past communications and appointment details through our website and App. You can also go through all the exercise material shared with you at time of each appointment. You can also set reminders for performing the exercises prescribed by our providers, from within our website and App. All your details are just a click away.
Is TheraNow safe and private?
Confidentiality and integrity are our pillars and we never compromise on these. We have a strong Code of Ethics and maintain your privacy completely. We have all the laws in place to protect your information. TheraNow services match up to HIPAA compliance standards. Also, our systems and servers are guarded with best in class encryption.
What system requirements do I need for TheraNow video conferencing?
To use video conferencing, you need:
- Your operating system should be either Windows XP or above, or a running MAC OSX 10.6 (Snow Leopard) or superior.
- High speed internet connection
- A webcam with at least 1.3 megapixels
- Microphone (most webcams already have built-in microphones)
- An active TheraNow account
I have a question that isn’t listed here. Can you help me?
Don’t see your question? Don’t worry. Just call us at +1 347-395-5565. We have round the clock highly trained support specialists for all your questions and needs.
How can I be sure that this is an effective form of therapy?
Tele Rehab is one of the latest healthcare delivery model. We understand your health and your requirements, and pledge to bring to you the latest and most effective advancements in the field of healthcare. Many of our patients have already benefited from our services.
How is my privacy protected?
- Every information provided to the provider is protected by strict federal and state laws.
- We don't cooperate or work with any insurance companies or employers, so nothing needs to be shared, reported or filed with them.
- All the messages between you and your therapy provider are secured and encrypted by banking-grade 256-bit encryption.
- Our servers are hosted in an "A Grade" facility, ensuring the best-in-class security and protection.
- Our browsing encryption system (SSL) follows modern best practices and is rated A+, providing world class online security and encryption.
- Our databases are encrypted and scrambled so they essentially become useless in the very unlikely event that they are being stolen or inappropriately used.
Can I switch my provider?
Yes, in case of unavailability of your treating therapist, you can switch your provider, however, we do not encourage switching providers often as your treating provider understands your condition better. You can get in touch with our support team for any issues related to our services.
Do I need multiple sign-ups for my family members?
Is physical examination possible over video call?
Yes, physical examination is very much possible over the video call through our app and website. Our state-of-the-art instructional videos are all you need to easily convey your problems to our highly skilled physical therapy providers. Also, the interactive options in the interface makes it an easy job.
What is cash based service?
A cash based service means using professional services (physical therapy in this case) without involving insurance. You pay out of your pocket; however, the charges may be much cheaper than your insurance deductible itself.
How technically sound do I need to be to be able to use your services?
How do I need to prepare myself for an upcoming appointment?
All your health history has to be duly and accurately filled well in advance, prior to the appointment. You also need to go through the instructions on using the app/website during the therapy session. You need to read through the to-do list provided to you before the appointment.
Do I need special equipment like cameras or software for this call?
What is direct access?
Are there any charges for canceling or rescheduling a planned appointment?
Yes, charges for canceling depend on the timeframe in hand before the actual appointment/session. There are however no charges if the visit is canceled 72 hours before the visit. Within 8 to 72 hours before the visit, there is a fee of $10 to cancel a scheduled visit, however, you can reschedule the visit to a different time slot as per availability. Within 8 hours before the visit, a visit cannot be canceled or rescheduled.
Does a provider need to be licensed in my state of residence to treat my condition?
What all mode of payments do you offer?
You can pay for our services through your credit card or debit card, and PayPal.
How can I use my promotional offer or coupon?
What is Physical Therapy?
Physical therapy is a type of treatment you may need when your health problems make it hard to move around and do everyday tasks. It helps you move better and may relieve your pain. It also helps improve and/or restore your physical functions and your fitness level. Physical therapy provides a better quality of life.
What is Tele-Health?
What is Tele-Rehab?
What does a physical therapist do? Does physical therapist give medicine?
No, physical therapist does not prescribe medicines. However, in case of severe pain, the patient may go for OTC pain pills and non-steroidal anti-inflammatories, depending upon the symptoms.
How can you treat physical therapy patient over phone? Are you going to send somebody to my home?
What is the difference between Tele-Health, Tele-Medicine, Tele-Rehab?
Tele-Health is a broader term that includes Tele-Medicine and Tele-Rehab. Tele-Health is healthcare made available online. Tele-Medicine is online doctor visits and appointments, and Tele-Rehab is online rehabilitation which includes physical therapy.
Is online physical therapy legal?
Do I need doctor’s prescription?
No, as TheraNow offers online cash based services, doctor’s prescriptions are not a mandate. Please read our ADA policies for further details.