What is TheraNow?

TheraNow is a unique healthcare service provider, that provides physical therapy services by the means of premier tele-rehabilitation technology. Tele-rehabilitation gives you access to personalized physical therapy sessions from the comfort of your home, office, or on the go, anywhere and anytime.The one-on-one, secured video call session with our board-certified physical therapists through our easy user-interface Apps and website is just class apart. Now get effective physical therapy treatment in an easy and convenient way without the hassles of waiting for appointments and insurance approvals.

TheraNow provides online physical therapy services over one-on-one video calls with our board certified physical therapists for most of the medical conditions that physical therapy could possibly treat. We also offer all the exercise videos and images, and the education material along with the treatment sessions for the home exercise program as needed for your medical condition.
No. TheraNow is designed to provide you physical therapy treatments only. Most of the conditions that can be treated with physical therapy are covered under our well-structured programs and protocols. However, if you are experiencing any emergency medical condition, or if your medical condition is not under the scope of physical therapy treatment, you are advised to consult your physician at the earliest. While TheraNow is not intended to replace your conventional therapeutic methods, it definitely has its benefits that in a way outweighs the benefits of conventional therapy.

Our board-certified physical therapists are skilled to treat most of the medical conditions that can be treated by physical therapy, through our premier and easy user-interface website and App. Some of the common medical conditions that we specialize in treating are:

  • Neck, upper back and lower back pain
  • Headaches
  • Vertigo
  • Shoulder pain
  • Elbow, wrist and hand pain
  • Hip pain
  • Knee pain
  • Lower leg, ankle and foot pain
  • Paralysis (hemiplegia/hemiparesis, quadriplegia/ quadriparesis, paraplegia/ paraparesis)
  • Sciatica
  • Cerebral Palsy
  • Delayed Milestones in children
  • Rheumatoid arthritis or osteoarthritis
  • Strains/sprains
  • Orthopedic injuries
  • Disc herniation
  • Post-surgical home therapy (after joint replacements, fractures or spinal/ cerebral surgeries)
  • Occupational injuries (acute or chronic)
  • and more...

At TheraNow, our Board Certified Physical Therapists value your well being and good health, and are here to help you with a variety of medical conditions. Now no more spending hours in a busy waiting room or for insurance approvals – enjoy one-on-one care from your physical therapist in the comfort of your own home, any time.

Signing up for TheraNow services, or activating your account is easy and free. You can use any of the below mentioned ways as per your convenience:

Download our TheraNow App available on the iTunes store or Google Play Store.

You can start using TheraNow services immediately after you sign up and activate your account. Signing up to TheraNow is absolutely free. You are required to pay only at the time of booking an appointment with your physical therapy provider. You can pay with your credit/debit card, pay pal, or your TheraNow wallet to book your appointment. Once you have a TheraNow account, you can browse therapist’s profiles, view available appointment times, and schedule an appointment with the therapist of your choice as per your convenient time slot. Want to go one step further? Be sure to fill out your medical history profile to better prepare your TheraNow provider for your appointment.

TheraNow is available 24 hours a day, 7 days a week, and 365 days a year, even on holidays. Use TheraNow anytime you have a requirement of physical therapy services, as per your own time schedule and comfort.

TheraNow is presently available in California, and very soon, we will be starting our services in New York, and then in the rest of the United States. Our Board Certified physical therapists are available in various States, and you will be assigned a physical therapist based on the State you are located in. We make sure that each doctor is fully licensed to practice therapy in your state.

Getting started is totally free. You just need to sign-up for our services, and post verification, your account is activated. You need to fill in your details.You pay only as you book an appointment. The TheraNow physical therapy treatment sessions may cost you even less than your insurance co-pay. The charges are:

  • Initial evaluation (session duration 30 minutes): $69.99
  • Follow-up visit (session duration 15 minutes): $34.99
  • Slot fees (for any extended session, for every 15 minutes): $34.99

Yes, TheraNow services can be accessed on all laptops, computers, iPads, and mobile devices. You can access TheraNow through our easy-to-use and interactive web platform, and mobile Apps for android and IOS.

All the TheraNow Physical Therapists are U.S. Board Certified and are skilled to treat a wide range of medical conditions through our physical therapy programs. Also, to ensure the best in class services for our users, following each appointment, our members are required to fill out a survey to evaluate their provider and the treatment session. The results are then analysed and reviewed for quality assurance, and are used as part of our continuous improvement process. Selected therapist appointments are also reviewed by our internal medical board.

Yes, if your TheraNow physical therapy provider believes that a home exercise program is warranted, he or she can recommend so. The provider may also send TheraNow exercise videos and instructions, depending up on the need.

Yes, you can, at any time, view all the past communications and appointment details through our website and App. You can also go through all the exercise material shared with you at time of each appointment. You can also set reminders for performing the exercises prescribed by our providers, from within our website and App. All your details are just a click away.

Confidentiality and integrity are our pillars and we never compromise on these. We have a strong Code of Ethics and maintain your privacy completely. We have all the laws in place to protect your information. TheraNow services match up to HIPAA compliance standards. Also, our systems and servers are guarded with best in class encryption.

To use video conferencing, you need:

  • Your operating system should be either Windows XP or above, or a running MAC OSX 10.6 (Snow Leopard) or superior.
  • High speed internet connection
  • A webcam with at least 1.3 megapixels
  • Microphone (most webcams already have built-in microphones)
  • An active TheraNow account

Don’t see your question? Don’t worry. Just call us at +1 347-395-5565. We have round the clock highly trained support specialists for all your questions and needs.

Tele Rehab is one of the latest healthcare delivery model. We understand your health and your requirements, and pledge to bring to you the latest and most effective advancements in the field of healthcare. Many of our patients have already benefited from our services.

We are totally obsessed about securing your privacy and confidentiality. We have built and perfected state-of-the-art technology, operation, and infrastructure with one thing in mind: protecting your privacy and safeguarding the information you provide. Our privacy and confidentiality standards are by far more advanced than what is required by law or regulations, so you can feel safe and comfortable. We are completely covered by all the compliances required for your personal and health information.
  • Every information provided to the provider is protected by strict federal and state laws.
  • We don't cooperate or work with any insurance companies or employers, so nothing needs to be shared, reported or filed with them.
  • All the messages between you and your therapy provider are secured and encrypted by banking-grade 256-bit encryption.
  • Our servers are hosted in an "A Grade" facility, ensuring the best-in-class security and protection.
  • Our browsing encryption system (SSL) follows modern best practices and is rated A+, providing world class online security and encryption.
  • Our databases are encrypted and scrambled so they essentially become useless in the very unlikely event that they are being stolen or inappropriately used.

Yes, in case of unavailability of your treating therapist, you can switch your provider, however, we do not encourage switching providers often as your treating provider understands your condition better. You can get in touch with our support team for any issues related to our services.

No, you can have a single registered account and add your family members’ details and book appointments for them whenever required. The procedure for doing that stays the same.

Yes, physical examination is very much possible over the video call through our app and website. Our state-of-the-art instructional videos are all you need to easily convey your problems to our highly skilled physical therapy providers. Also, the interactive options in the interface makes it an easy job.

A cash based service means using professional services (physical therapy in this case) without involving insurance. You pay out of your pocket; however, the charges may be much cheaper than your insurance deductible itself.

Our user interface is very easy and there is no requirement of any technical expertise. A basic knowledge of using the computer is enough to get started. Also, in case of any queries or issues, our highly trained customer support is available round the clock to help out.

All your health history has to be duly and accurately filled well in advance, prior to the appointment. You also need to go through the instructions on using the app/website during the therapy session. You need to read through the to-do list provided to you before the appointment.

For the session, you will require a laptop with a webcam, microphone and internet connection, or a mobile phone with our app installed in it. If any other equipment like medicine ball, gym ball, brace, Thera-Band, etc. is required, you will be notified about it.
Please read through our ADA policy for the same.

Yes, charges for canceling depend on the timeframe in hand before the actual appointment/session. There are however no charges if the visit is canceled 72 hours before the visit. Within 8 to 72 hours before the visit, there is a fee of $10 to cancel a scheduled visit, however, you can reschedule the visit to a different time slot as per availability. Within 8 hours before the visit, a visit cannot be canceled or rescheduled.

Yes, TheraNow abides by all the applicable laws and regulations (Federal and State). As per the law, your provider has to be licensed in your home-state to be able to treat your medical condition. In no circumstances do we allow any provider to treat a patient from another state he is not licensed to practice in.

You can pay for our services through your credit card or debit card, and PayPal.

You will be provided with a coupon code for your promotional offer. While you book an appointment, all you need to do is apply the promo code in the payments page.

Physical therapy is a type of treatment you may need when your health problems make it hard to move around and do everyday tasks. It helps you move better and may relieve your pain. It also helps improve and/or restore your physical functions and your fitness level. Physical therapy provides a better quality of life.

Tele-Health is taking care of healthcare needs, or healthcare treatment provided, remotely with the help of technology, using a phone, computer, laptop over an internet connection.
Tele-Rehab is the most recent addition in tele-health, which enables patients to take rehabilitation with the help of technology without any actual physical one-on-one therapy session. This enables the patient to choose his healthcare as per his own convenience.

No, physical therapist does not prescribe medicines. However, in case of severe pain, the patient may go for OTC pain pills and non-steroidal anti-inflammatories, depending upon the symptoms.

No, TheraNow offers only online physical therapy treatment with the help of technological advancements, incorporated in our website and mobile app. There is no face-to-face treatment option available.

Tele-Health is a broader term that includes Tele-Medicine and Tele-Rehab. Tele-Health is healthcare made available online. Tele-Medicine is online doctor visits and appointments, and Tele-Rehab is online rehabilitation which includes physical therapy.

Yes, online physical therapy is legal if all the State and Federal laws and regulations are observed.

No, as TheraNow offers online cash based services, doctor’s prescriptions are not a mandate. Please read our ADA policies for further details.

No, TheraNow will not do the insurance/Medicare/Medicaid documentation for you. If you are covered under any insurance plan, you need to do the documentation on your own.
No, TheraNow will not do any documentation to be sent to your doctor and/or insurance carrier.
Once you have your appointment booked through our interface, you can get in touch with your therapist through the same interface as and when needed.
No, you will not be charged for discussing any health problem for which your treatment is being carried out. However, if you wish to talk about any new health issue(s), a fresh appointment has to be booked.
Session duration typically depends upon the condition being treated and the exercise protocol decided for you. In general, sessions usually last for 15-45 minutes.
Initial evaluation is the first session for any new episode (health problem), where a thorough history taking, physical examination, and assessment is done along with the therapy provided.
In follow-up sessions, unlike the initial evaluation, only therapeutic exercises are emphasized upon, and comprehensive evaluation is avoided until and unless required as per condition.
Initial evaluation may usually take about 30-45 minutes. It depends upon the treatment protocol decided by your physical therapist.
A typical follow-up session usually takes about 15-30 minutes depending upon your treatment protocol based on your medical condition.
An initial evaluation costs more than the follow-up visits. Please contact for our packages for more details.
If you have canceled or rescheduled your appointment 72 hours prior to the appointment time, no charges are incurred by you. However, if you fail to cancel or reschedule 8 hours prior to the appointment, or show-up online at the time of appointment without any prior notice, you will still be charged for the session. Within 8-72 hours before the visit, a charge of $10 will be levied upon cancelation of the visit.
Yes, you can reschedule your session before up to 8 hours before your scheduled appointment. No reschedule request will be entertained within 8 hours of the scheduled appointment.
Yes, you can. However, the services would purely be cash based and no insurance paperwork would be provided for the same.
Yes, we do keep comprehensive records and documentation for each patient to match the physical therapy guidelines and standards.
No, TheraNow will not do the insurance/Medicare/Medicaid documentation for you. TheraNow services are completely cash-based.
Session duration typically depends upon the condition being treated and the exercise protocol decided for you. In general, sessions usually last for 15-45 minutes. The initial evaluation for any new condition is a 30 minutes session, and the follow-up visits are 15-minute sessions each. However, if required, and if you wish to increase the duration of your session, additional 15-minute slots can be availed while still being on call.
An initial evaluation is charged at $69.99 per session (30 minutes), whereas a follow-up visit is charged at $34.99 per session (15 minutes). If required, additional 15-minute slots can be availed at a cost of $34.99.
If you have canceled or rescheduled your appointment 72 hours prior to the appointment time, no charges are incurred by you. However, if you fail to cancel or reschedule 8 hours prior to the appointment, or fail to show-up online at the time of appointment without any prior notice, you will still be charged for the session. Within 8-72 hours before the visit, a charge of $10 will be levied upon cancelation of the visit, however, you can still reschedule to a different time-slot without any additional cost.
Yes, you can reschedule your session up to 8 hours before your scheduled appointment. No reschedule request will be entertained within 8 hours of the scheduled appointment.
If you cancel your booking 72 hours before your scheduled appointment, the amount is credited back to your wallet, from where, you can re-book an appointment. However, if you cancel your appointment between 8 to 72 hours before your appointment, an amount of $10 will be deducted from the paid fees and the rest of the amount will be credited back to your wallet. No cancelation request is entertained within 8 hours prior to the appointment.
Yes, the money in your wallet can be transferred back to your card if you wish to.
So far there are no laws obstructing physical therapy practice through telerehab. However, as telehealth has proved very helpful in patient care over the past couple of years, some of the states have chosen to come up with guidelines governing telerehab. We at TheraNow completely abide by, and adhere to these guidelines, wherever applicable.
Please allow 48-72 hours for your provider to revert back.


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